for some reason, I can't seem to find any pending reviews in my profile when I click on pending, even though I have submitted reviews which have not been published. Did the reviews get rejected or is this just a problem?
Hi grack, apparently there is a problem with submitting reviews at the moment. I think the issue hasn't been fully resolved yet so keep an eye out on this thread: https://www.beautyheaven.com.au/forums/techie-talk/review-issues-please-read
That sucks ugh i've been writing heaps of reviews
I think it should be resolved now? I haven't had any issues since they said it was fixed. Will try do another review in the next few days and see if it works!
I just logged on and saw that a review I submitted on Sunday was approved and went up today. After submitting it yesterday it didn't show up on my pending list but it was approved today so I'm thinking the pending bit on the site just isn't showing up with the reviews but they are still being submitted correctly.
I'm still saving my reviews just in case they don't come up as approved though!
eskimo I had that as well with a review I did on saturday. It did not show up on my pending reviews list so I was beginning to think that although it said it had been submitted that it did not work; however it was put through and approved this morning.
I think they have been able to fix the error in regards to being unable to submit reviews, there's still bit of an issue with the pending reviews section. They appear to be going through succesfully although not displaying as pending so that is good! =)
I still might save just in case though lol until there is word that it is all fixed =)
Same thing happened to me.
I also keep getting logged out and can't stay logged in. System logs me off.
I have been rejected from bh. Lol .
Give it a few days. Seems to be a lot of tech issues lately that are being slowly resolved.
Save your reviews. I always save mine until they have been published xxxx
As part of our site migration we have changed permissions, meaning you will no longer see your pending reviews.
If you are still having issues with the site please email me directly and include screenshots if possible so I can forward on to dev :)
Can I ask the reason for this? That is how a lot of us keep track of what we have submitted and also follow up on what hasn't been approved if taking a long time also which does happen and we need to follow up ourselves as reviews have been overlooked in the past?
Now that this has been removed how are we meant to keep track of unpublished reviews etc? Seems we now need to "save" our own reviews with date/submissions separately to keep track just creating extra work. I don't mean to be rude but I personally am not happy about this amongst all the technical issues a key feature is now being removed .....
Sorry to hear you're not happy about this. I will try and find out the reasoning for you.
Would be great as the other ladies mentioned would be great to be re-instated! Fingers crossed! If not they should remove that section so we can't actually click on it.
That was a great feature to have. Having the ability for viewing pending reviews for tracking purposes.
Could we request the Dev team to have it reinstated?
Why is there a pending reviews TAB then on our reviews page if we can't view pending reviews?
I will ask Dev if we can get this re-instated. x
I also second the motion to re-instate the pending reviews - I found it to be a very handy feature for keeping track of any reviews which are unpublished.
I'm really missing the ability to edit my pending reviews right now!
Any word on if this will be reinstated?
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